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INSIGHTS & INTUITION: What's the most useful tool or technology that your HR department has acquired in recent years?

As an HR professional, I know that having access to tools with the latest technology empowers our team to focus on our external and internal clients.

We recently had the chance to implement a new Applicant Tracking System or ATS tool. The new ATS lets our recruiting team be more engaged with candidates, and allows hiring managers to be more involved by equipping them with real-time information from candidates and recruiters.

Hiring managers can review targeted information that is pertinent to them and as their schedule allows.

It is our one-stop-shop for all things recruiting – and on top of all that, it helps minimize lost communication through phone or email!

Nikki Davy

Talent Development Manager

First International Bank & Trust

Bismarck, N.D.


Sanford Health is investing in the best technology solutions available to simplify processes so employees can focus on what matters most: our patients.

Sanford One Source, powered by Workday and ServiceNow technologies, will streamline human resources and payroll processes, enhance employees’ experience and increase operational efficiencies across our enterprise.

Following the launch in January 2019, One Source will eventually include functionality for other HR activities such as staff recruitment, orientation, training and performance appraisals.

Having one platform will provide a sustainable, scalable and powerful infrastructure, while also supporting Sanford Health’s innovation and growth strategies.

Jocelyn Wessels

Director of Human Resources

Sanford Health in Fargo

Fargo, N.D.  


Two years ago, we implemented UltiPro at Marco, and it has made an incredible difference! Given Marco’s growth, this system allows us to communicate more effectively with our employees, who are spread across over 60 offices.

On the UltiPro home page, we share job opportunities, employee announcements, updates and features. The information catches employees’ attention on a well-utilized site.

UltiPro also provides self-service access for personal information, completing updates and obtaining documents, such as pay statements. We have links for tabs regarding PTO, benefits, our company handbook and more.

Marco gained operational efficiencies using UltiPro’s functions, including the onboarding platform. Our onboarding feature has proven extremely valuable due to the extensive hiring and acquisitions we experience. We even obtain useful reports for making solid business decisions.

Sara Lommel

Director of Human Resources


St. Cloud, Minn.


Choice Bank has had a great opportunity to partner with a platform that supports our core value of “creating personal and professional growth opportunities.”

This partnership has shown up through the development of micro-learning videos and predictive analytics that engage our employees in the development of life skills such as emotional intelligence, leadership skills, growth mindsets and active listening.

These videos have been come to be known as our three minutes of Zen each morning to clear minds and focus ourselves on growth.

Samantha Berg

Director of organizational effectiveness

Choice Bank

Grand Forks, N.D.


Ensuring employees are knowledgeable and in-tune with company changes is always top-of-mind for us in human resources. In recent years, we’ve really begun analyzing the best way to reach our employees – and more often than not, it leads to a well-produced, informative video.

During this year’s open enrollment period, we created a series of six videos on topics such as changes to our 401k plan, virtual doctor visits and more. These videos provide a brief, engaging summary informing employees of new offerings and what action they need to take when going through open enrollment.

We also use videos in our onboarding process to help acclimate new employees to our history and culture.

Melissa Taylor

Human Resources Team Lead

National Information Solutions Cooperative

Lake Saint Louis, Mo.